Privacy Policy
This Privacy Policy describes how Mzansi Flavours (Pty) Ltd ("we," "us," or "our") collects, uses, and shares personal information of users of our website, mzansiflavours.com (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We may collect the following types of personal information from you:
- Personal Information: This includes your name, email address, and any other information you voluntarily provide when you create an account, subscribe to our newsletter, submit a recipe, or contact us.
- Usage Data: We automatically collect information about your interactions with the Site, such as the pages you visit, the recipes you view, the searches you conduct, and the time and date of your visits.
- Device Information: We collect information about the device you use to access the Site, including your IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on the Site. Please see our Cookies Policy for more information.
How We Use Your Information
We use your personal information for the following purposes:
- To Provide and Improve the Site: We use your information to operate, maintain, and improve the Site, including personalizing your experience and providing you with relevant content.
- To Communicate with You: We may use your email address to send you newsletters, updates, and promotional materials. You can opt out of receiving these emails at any time.
- To Respond to Your Inquiries: If you contact us with a question or request, we will use your information to respond to your inquiry.
- To Analyze Usage: We use your information to analyze how users interact with the Site and to identify trends and patterns.
- To Protect Our Rights: We may use your information to protect our rights and interests, including enforcing our Terms and Conditions and preventing fraud.
How We Share Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with operating the Site, such as hosting providers, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights or the rights of others.
- Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your information may be transferred to the buyer.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information
- Implementing access controls to restrict access to your information
- Regularly monitoring our systems for security vulnerabilities
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
- Deletion: You have the right to have your personal information deleted in certain circumstances.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a portable format.
To exercise these rights, please contact us at the email address provided below.
Cookies Policy Details
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period of time).
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the operation of the Site and enable you to access certain features.
- Performance Cookies: These cookies collect information about how you use the Site, such as which pages you visit most often. We use this information to improve the performance of the Site.
- Functionality Cookies: These cookies allow the Site to remember your preferences, such as your language and font size.
- Advertising Cookies: These cookies are used to display advertisements that are relevant to your interests.
You can control cookies through your browser settings. You can choose to block all cookies or to allow only certain types of cookies. However, please note that blocking cookies may affect your ability to use certain features of the Site. For more information, please see our Cookies Policy page.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Generally, we retain your data for the duration of your account's active status, plus an additional period to address any potential issues that may arise, or to comply with legal and regulatory obligations.
When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and the applicable legal requirements. Once the retention period expires, we will securely delete or anonymize your personal data.
International Data Transfers
Mzansi Flavours (Pty) Ltd. is located in Johannesburg, South Africa. If you are accessing our Site from outside of South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa, where our servers are located and our central database is operated. The data protection laws of South Africa may differ from those in your country.
By using our Site and providing us with your information, you consent to the transfer of your information to South Africa and its storage and processing as described in this Privacy Policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
Third-Party Links
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Your interactions with these third-party websites are governed by their respective privacy policies, not this Privacy Policy.
Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to remove the information from our servers.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (such as by email). We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer, Ms. Nomusa Dlamini, at privacy@mzansiflavours.com or by mail at:
Mzansi Flavours (Pty) Ltd.Data Protection Office
123 Kruger Street
Maboneng Precinct, Johannesburg, 2094
South Africa
Table of Data Processing Activities
| Processing Activity | Data Collected | Purpose | Legal Basis | Recipients |
|---|---|---|---|---|
| Account Creation | Name, Email Address | User authentication and account management | Consent | Internal teams, Service Providers (e.g., email platform) |
| Newsletter Subscription | Email Address | Sending promotional and informational emails | Consent | Email marketing platform |
| Site Analytics | IP Address, Browser Type, Pages Visited | Analyzing website traffic and improving user experience | Legitimate Interest | Analytics service provider |
| Recipe Submission | Name, Recipe Details, potentially Email Address | Publishing user-submitted recipes | Consent | Other website users, Internal teams |
| Contact Form | Name, Email Address, Message | Responding to user inquiries | Legitimate Interest | Internal teams |